Shipping Policy

At Birdie Labs, we strive to process and ship all orders as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after purchase. During periods of high demand, processing times may be slightly longer.

Shipping Time

Standard shipping generally takes 5–8 business days after your order has been processed. Delivery times may vary depending on your location, carrier delays, weather conditions, and seasonal demand.

Delays

While most orders arrive within the estimated timeframe, occasional delays can occur. In rare cases, delivery may take up to 3 weeks due to carrier disruptions, customs processing, or other unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

Birdie Labs is not responsible for packages marked as delivered by the carrier. If your package is lost or stolen, please contact the shipping carrier directly for assistance.

Contact Us

If you have any questions regarding your order or shipping status, please contact our support team and we will be happy to assist you.

Last Updated: June 2026